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Inside Product Specialist (Remote)

Company:

HostPapa Inc. is one of Canada’s fastest growing technology companies. We help individuals and small-to-medium sized businesses deliver their online dreams by hosting and supporting their websites, email, and cloud-based solutions. We aim to remain at the forefront of the web hosting industry by driving innovation and change, and by putting our customers first in everything that we do.

 

Summary:

Inside Product Specialist will be an expert of products and services offered by HostPapa. Our Inside Sales teams will rely on you for technical and selling advice during the sales process. Sometimes, you will advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they are ready to deliver technical solutions to meet customers needs via phone, chat, web or email. 

 

Reports to VP, Cloud Services. 

 

Responsibilities:

  • Become fully adept in products and services offered by HostPapa.

  • Exhibit a broad based knowledge of multiple or related industries as well as an acute business understanding.

  • Provide direction and guidance to HostPapa’s Sales team and coach in closing complex deals.

  • Use strong knowledge base to build customer relationships and assist customers in developing business solutions using HostPapa products and services.

  • Utilize strategic probing to identify, evaluate, and recommend highly complex alternative technology solutions.

  • Understand and leverage solutions and can explain how complex multi-faceted solutions will benefit the overall business.

  • Effectively balance demands from multiple stakeholders, coordinating team where appropriate to ensure timely delivery.

  • Maintain relationships at executive leadership and departmental levels to lead to new business opportunities

 

Requirements:

  • 5+ years of direct work experience in sales and tech industry and relationship selling.

  • Good technical understanding of cloud services and online delivery systems.

  • Excellent communication, coaching and leadership skills.

  • Strong level of competency in providing total solutions and providing cross segment teamwork.

 

Benefits and Perks:

  • Work from anywhere - this is a remote opportunity!

  • Competitive salary

  • Flexible schedule

  • Education reimbursement opportunities

HostPapa is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

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