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Operations Admin - Remote

Company:

HostPapa Inc. is one of Canada’s fastest-growing technology companies. We help individuals and small-to-medium sized businesses deliver their online dreams by hosting and supporting their websites, email, and cloud-based solutions. We aim to remain at the forefront of the web hosting industry by driving innovation and change, and by putting our customers first in everything that we do.

 

Summary:

The Operations Admin will be responsible for learning from each department about their work and goals and driving key projects and initiatives forward in support of achieving company goals. This includes collaborating with various departments, overseeing the execution of plans in specific areas of the business, analyzing the impact and providing ongoing project management mentorship to the teams. 

 

Responsibilities:

  • Dive in to company-wide operations and projects to help facilitate effective involvement of all departments and progress, as necessary. 

  • Plan and execute on project scope, requirements, changes, budget, schedule and risk. Identify and ensure appropriate project resources and manage resources on projects.

  • Analyze, manage, escalate and track project issues, risks, and decisions. Establish appropriate governance and oversight of programs and projects.

  • Manage project documentation, communications and status reports to stakeholders

  • Manage stakeholder expectations and escalate appropriate decisions and risks to senior leadership stakeholders to ensure program and project success.

  • Act as a primary interface among all involved departments (support, sales, operations, marketing, HR, etc).

  • Effectively handle multiple priorities to meet all objectives and deadlines.

  • Maintain a high degree of confidentiality and exercise sound business judgment.

 

Requirements:

  • 2+ years of similar work experience in the tech industry.

  • Good technical understanding of cloud services and online delivery systems.

  • Demonstrated ability to lead and inspire cross-functional (non-direct report) teams. Ability to deliver results through influence without authority. Ability to effectively interface with senior leadership and all levels of staff.

  • Familiar with agile development, analytics, and business modeling frameworks.

  • Excellent communication skills and interpersonal skills with a high degree of professionalism.

  • Excellent organizational skills. 

Benefits and Perks:

  • Work from anywhere - this is a remote opportunity!

  • Competitive salary

  • Flexible schedule

  • Education reimbursement opportunities

HostPapa is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

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