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Bilingual Solutions Specialist

Company Overview

At HostPapa, we provide innovative web hosting and cloud solutions and an outstanding customer experience to a large base of small to medium-sized businesses.

Our corporate office is located in Burlington, Ontario, and we have been ranked one of Canada’s fastest-growing companies by PROFIT magazine. We strive to keep our employees challenged, satisfied and confident, and are fully committed to help you achieve your financial and sales career goals.

Job Summary

In your role as a dedicated Solutions Specialist, you will be responsible for identifying, developing, and qualifying sales opportunities within our existing client base and with potential prospects. Excellent telephone and email communication skills in both French and English are essential, as the entire sales process is telephone/email/web-based.

You are a person who can “make it happen” - someone who can effectively advise and sell to our customers and prospects. You are passionate, driven and have been looking for that special opportunity in technology sales.

Responsibilities and Duties

  • Successfully complete our initial sales training program to gain a comprehensive understanding of our products and services.
  • Effectively respond to sales inquiries from customers and prospects via telephone and email.
  • Identify and qualify potential opportunities within our current customer base.
  • Manage inbound leads and opportunities that originate from prospects and existing clients.
  • Participate in sales meetings and assume responsibility for sales improvement initiatives and other assigned action items.  
  • Manage your sales pipeline by following up on emails, calls, and tasks daily, and this, by updating and managing accurate information in our CRM system.
  • Drive sales activity to achieve/exceed monthly and quarterly revenue targets.

Qualifications and Skills

  • 1-3 years previous employment experience offering solutions to a client base.
  • A minimum of a post-secondary degree or diploma (University or Community College – recent graduates are welcome to apply).
  • Strong interpersonal and communications skills, both written (email) and verbal (phone) in French and English. Must be fluent.
  • Self-motivated and determined, with the ability to achieve results in a fast-paced, collaborative team environment.
  • Confident, with a strong work ethic and passion for meeting sales goals.
  • Ability to learn from and implement feedback quickly.
  • Client-focused and service-oriented, with a positive attitude and good sense of humour.
  • Previous employment experience with technology products is an asset.

Benefits and Perks

  • Flexible schedule, true work/life balance
  • Competitive salary + performance incentive structure with no limit
  • Casual work environment
  • Education reimbursement
  • Opportunity to work from home

HostPapa is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.


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